PERSONAL DATA PROTECTION
As Vetaş, we process the personal data of our website visitors, customers, and members in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"), applicable legislation, and the decisions of the Personal Data Protection Board. We would like to inform you about how your personal data is collected, the purposes for which it is processed, the legal grounds for processing, and your rights.
1. What is Personal Data and Who Processes It?
Pursuant to Article 3 of the Personal Data Protection Law No. 6698 ("Law"), personal data means any information relating to an identified or identifiable natural person.
As the data controller under the Law, Vetaş may collect, record, store, update, process, disclose, and transfer your personal data in accordance with the Law.
2. How and on What Legal Grounds Do We Collect Your Personal Data?
Your personal data may be collected through contact, membership, and similar online forms available on Vetaş websites (including information required for such forms, as well as any feedback or other information you voluntarily provide), information you share through our call centers, and by natural or legal persons authorized by Vetaş to process data.
Your personal data may be collected verbally, in writing, or electronically through methods such as email, telephone, websites, various agreements, paper-based forms and reports, by automated or non-automated means, based on the legal grounds set forth in Articles 5 and 6 of the Law.
3. For What Purposes May Your Personal Data Be Processed?
Your personal data may be processed by Vetaş, within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law, for the following purposes:
- To conduct Vetaş's activities in compliance with applicable legislation and company policies.
- To provide better services to users of our website and improve our services.
- To carry out product/service offers, information activities, advertising, promotion, sales, and marketing activities.
- To conduct studies by us or our group companies based on our customers' interests and preferences.
- To prepare and deliver your orders and carry out the necessary operational processes.
- To ensure the legal and commercial security of Vetaş, its affiliated companies, and persons having a business relationship with Vetaş.
- To perform the necessary work by our relevant business units to enable you to benefit from the products, services, or commercial activities offered by Vetaş.
- To determine and implement Vetaş's commercial and business strategies.
4. To Whom and For What Purposes May Your Personal Data Be Transferred?
Your personal data may be transferred, in accordance with Articles 8 and 9 of the Law regarding the transfer of personal data, for the following purposes:
- To conduct Vetaş's activities in compliance with applicable legislation and company policies.
- To provide better services to users of our website and improve our services.
- To carry out product/service offers, information activities, advertising, promotion, sales, and marketing activities.
- To conduct studies by us or our group companies based on our customers' interests and preferences.
- To prepare and deliver your orders and carry out the necessary operational processes.
- To ensure the legal and commercial security of Vetaş, its affiliated companies, and persons having a business relationship with Vetaş.
- To perform the necessary work by our relevant business units to enable you to benefit from the products, services, or commercial activities offered by Vetaş.
- To determine and implement Vetaş's commercial and business strategies.
For these purposes, your personal data may be transferred to our business partners, affiliated companies, suppliers, and legally authorized public institutions and organizations.
5. What Are Your Rights Under the Law?
As a data subject, pursuant to Article 11 of the Law, you have the right to:
- Learn whether your personal data is processed.
- Request information if your personal data has been processed.
- Learn the purpose of processing your personal data and whether it is used in accordance with that purpose.
- Learn the third parties to whom your personal data has been transferred domestically or abroad.
- Request the correction of incomplete or inaccurate personal data and request that such corrections be notified to third parties to whom the data has been transferred.
- Request the deletion or destruction of your personal data within the framework of Article 7 of the Law and request notification of such action to third parties to whom the data has been transferred.
- Object to a result against you arising from the exclusive analysis of your processed data through automated systems.
- Request compensation if you suffer damage due to the unlawful processing of your personal data.
6. How Can You Exercise Your Rights Under the Law?
You may exercise the above-mentioned rights by submitting your request in writing with a wet signature, or through your registered electronic mail (KEP) address, secure electronic signature, mobile signature, or the email address previously notified to Vetaş and registered in our systems.
For written applications, the address is:
Halkalı Merkez Mah. Basın Ekspres Caddesi No:1, 34303 Küçükçekmece / Istanbul, Türkiye
Your application must include at least the following information:
- Full name and signature (if the application is submitted in writing),
- Turkish ID number for Turkish citizens; nationality, passport number, or identity number (if any) for foreign nationals,
- Residential or business address for notification,
- Email address, telephone number, and fax number (if any),
- Subject of the request.
Supporting documents and information related to your request should also be attached to your application. You may also submit your request using the Application Form available on our website. If the request is submitted by a representative, a special power of attorney issued by the data subject must be provided.
Requests duly submitted to Vetaş will be finalized free of charge within thirty (30) days at the latest. If the response exceeds ten pages, a processing fee may be charged for each additional page in accordance with applicable legislation. If the response is provided on a physical storage medium such as a CD or USB drive, the cost of the storage medium may also be charged.
Vetaş may request additional information to verify the identity of the applicant and evaluate the request, and may ask questions to clarify the matters specified in the application where necessary.